Case Studies
Real businesses, real results.
Restaurant · Costa Rica
Casa Savia
French cuisine restaurant in San José, Costa Rica
CS
The challenge
Casa Savia received dozens of WhatsApp messages daily — questions about the menu, hours, takeout orders. The team responded manually late into the night, taking valuable time away from operations.
They needed a solution that would serve customers instantly, manage orders, and escalate to a human only when necessary.
The results
80% of inquiries handled by the bot automatically
Response time reduced from hours to seconds
Orders managed 24/7 without human intervention
Team focused on experience, not answering messages
“Nudo transformed how we serve our customers. The bot handles 80% of inquiries on its own.”
Casa Savia · San José, Costa Rica